Customer Satisfaction Survey

Customer Service
  1. How efficient and courteous was the person who answered your call?


  3. Was your call answered in a prompt and timely manner?
  5. How were you treated when you first arrived at our clinic?


  7. How were you treated by the technician while waiting in the room?


  9. At the completion of your visit, were you given all appropriate information, including medications, instructions?
Veterinary Services
  1. Did your appointment begin promptly?
  3. How long was your wait before you were seen by the vet?


  5. Was the attending veterinarian attentive and listened closely to what you explained?
  7. Were problems and treatments explained clearly?
  9. Did the attending veterinarian seem genuinely concerned about your pet?
Our Facility
  1. Was our facility exceptionally clean, comfortable, and free of any odors during your visit?


  3. If your pet was hospitalized, was the duration of their stay reasonable for the injury/illness?
  5. Do our hours of operation meet all of the needs as one of Premier's clients?
  7. Are the services reasonably priced?
  9. Would you recommend this hospital to others?
  11. While visiting here at Premier, was there anyone who made your visit stand out?
  14. Was there anyone who made your visit uncomfortable, or did not exceed your expectations of excellent Customer Service?||
  18. Captcha
 

Pet of the Month

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Training Info

"Kim Kelly has an amazing ability with dogs."

"...we couldn´t be more pleased with the results!"

"We look forward to our next sessions in the near future!!!"

Monthly Incentives
MAR: Maintenance Product Month
APR: Heartworm Prevention Month
MAY: Spay and Neuter your pets!Month